Refund policy
Return & Refund Policy
Last updated: October 16, 2026
At Archangel HQ, most of our apparel is made to order through our fulfillment partner, Printful. Each item is produced specifically for your order rather than pulled from preprinted inventory.
We want you to receive exactly what you ordered and will work to resolve legitimate product or fulfillment problems.
Made-to-Order Products
Because our apparel is printed on demand, we generally do not accept returns or exchanges for:
Change of mind or buyer's remorse
Incorrect sizes selected when ordering
Incorrect colors or designs selected by the customer
Personal preferences regarding fit or appearance
Please review product descriptions, sizing charts, and order details carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered due to a fulfillment error, please contact us within 7 days of delivery at admin@archangelhq.com with photos of the issue.