Refund policy

Return & Refund Policy

Last updated: October 16, 2026

At Archangel HQ, most of our apparel is made to order through our fulfillment partner, Printful. Each item is produced specifically for your order rather than pulled from preprinted inventory.

We want you to receive exactly what you ordered and will work to resolve legitimate product or fulfillment problems.

Made-to-Order Products

Because our apparel is printed on demand, we generally do not accept returns or exchanges for:

  • Change of mind or buyer's remorse

  • Incorrect sizes selected when ordering

  • Incorrect colors or designs selected by the customer

  • Personal preferences regarding fit or appearance

Please review product descriptions, sizing charts, and order details carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or different from what you ordered due to a fulfillment error, please contact us within 7 days of delivery at admin@archangelhq.com with photos of the issue.